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The following books, articles, and videos provide suggestions on how to communicate respectfully and
sensitively with people with disabilities. The list of resources is provided for information purposes only and does not
denote endorsement by the National Arts and Disability Center.
- National Library Service for the Blind and Physically Handicapped (2002). Disability Awareness: A Selected Bibliography Compiled by Carol Strauss. Download at http://www.loc.gov/nls/reference/bibliographies/awareness.html
This bibliography explores myths and misconceptions that continue to exist
and ways to interact with and write about people with disabilities to
foster greater sensitivity and understanding.
BOOKS & ARTICLES
- Kailes, J. (2000). Accessibility Guidelines for Speakers Download at http://www.jik.com/resource.htm#Accessibility
A concise guide offering important tips in assuring access to the widest
possible audience. Includes how to: make visual aids
accessible through oral narratives and format; work with sign
language interpreters; make soundtracks accessible
throughcaptioning;
work with assistive listening systems; convert handout materials
to alternative formats (Braille, large print, disk, audio cassette);
record material on audio cassette; and locate Braille
transcription, captioning, recording, and duplicating services.
- Blaser, A. (2003). Awareness Days: Some Alternatives to Simulation Exercises. Download at http://www.raggededgemagazine.com/0903/0903ft1.html
Some Alternatives to Simulation Exercises. Ragged Edge Online. Presents
suggestions for disability awareness that do not involve disability
simulations, which the author argues send the wrong message about living
with a disability.
- City of San Antonio (1997). Disability Etiquette Handbook. Download at http://www.ci.sat.tx.us/planning/disability_handbook/disability_handbook.asp?res=1024&ver=true
This handbook was produced by the Texas Planning Department and the
Disability Advisory as an information tool to enhance opportunities for
persons with disabilities to pursue their careers and independent
lifestyles.
- Disability Rights Advocates. (2002). Communication Access for Deaf and Hard of Hearing People - An Event Planners Handbook. Download at http://www.dralegal.org/publications/badai.html
The Bay Area Deaf Access Initiative (BADAI) exists to bridge the
communication and knowledge gap by providing both deaf individuals
and event planners with the tools and resources they need to
ensure communication access at various events. This guide will assist event
planners by explaining the types of accommodations available and
how event planners can use them effectively. This guide will also lead
event planners through the process of connecting with and
providing access to Deaf and hard-of-hearing individuals.
- Iowa Arts Council. (1997). Suggestions for communicating, working with and writing about people with disabilities. Download at http://www.iowaartscouncil.org/info/info18.htm
This resource guide provides information on the ADA law and legislation,
and how to relate and communicate with and about people with disabilities.
- Kailes. J. (1995). Language is more than a trivial concern! November 1990 Revised. Send order to: June Isaacson Kailes, Disability Policy Consultant Playa Del Rey, California 90293-7556, Phone (310) 821 7080.
Sensitizes people to appropriate and current terminology to use when
speaking with, writing about or referring to people with disabilities.
Challenges readers to be aware of the importance of using disability-
neutral terms. Serves as an excellent reference tool for the public,
media, marketers, providers and for board members, staff, and volunteers
of disability- related organizations.
- Miller, N., & Sammons, C. (1999). Everybody's Different. Download at http://www.pbrookes.com/
Featuring awareness activities that show us how we see differences, this
book helps us enrich our interactions with people who have
disability differences. The authors explore how our reactions to
and beliefs about disabilities influence our progress toward an
inclusive
society and share their innovative approach to becoming more at
ease with the concept of disability. With specific interaction tips,
this
enlightening guide gives us practical ways to improve our
personal, professional, and community relationships.
- National Center on Disability and Journalism. (2002 ). Style Guide. Download at http://www.ncdj.org/styleguide/ncdj-sg5-28-02.pdf
Style Guide developed and published by the National Center on Disability
Journalism. Provides a listing of terminology and their usage
as it pertains to writing about people with disabilities.
- National Center on Disability and Journalism. (2002 ). Tips for Interviewing People with Disabilities. Download at http://www.ncdj.org/interviewing.pdf
This is a tip sheet on how to interview people with disabilities published
by the National Center on Disability Journalism.
- Rochester Institute of Technology. (2002). FAQs and General TTY Etiquette Tips for New TTY Users. Download at http://wally.rit.edu/depts/ref/research/deaf/ttyuse.html
This information sheet provides suggestions on how to best and politely
communicate using a telecommunications device with individuals who are
deaf.
- Royal National Institute for the Blind United Kingdom. (1998). Helpful facts about communicating with blind or partially sighted people. Download at http://www.rnib.org.uk/wesupply/fctsheet/method.htm
This fact sheet provides suggestions on communicating with persons who are
visually impaired.
- University of Kansas. Guidelines for Reporting and Writing About People with Disabilities Brochure 6th Edition. Download at http://www.rtcil.org/public.htm
Offers preferred language, style, and appropriate portrayals of people
with disabilities. Reflects input from over 100 national disability groups
and has been adopted by the Associated Press Stylebook, American
Psychological Association, American Association of Advancement in Science.
- VSA arts. Access and Opportunities: A Guide to Disability Awareness. Download at http://www.vsarts.org/resources/general/dag/
This online publication is a disability awareness guide that was prepared
by VSA arts as an informational tool for those who want to gain knowledge
about disability tips for social etiquette and positive interactions with
people with disabilities.
VIDEOS
- Harrington, T. (1997). The Ten Commandments of Communicating with People with Disabilities. Syracuse, NY: Irene Ward and Associates (P.O. Box 2038 Syracuse, NY 13220-2038)
http://www.ireneward.com/
Forty-nine million people with disabilities purchase over $600 billion
goods and services annually. Learning proper etiquette can help your
organization avoid losing talented employees and potential customers due
to ignorance or awkwardness. This outstanding video uses lighthearted,
humorous vignettes to help you learn how to communicate effectively -
excellent training for anyone who employs, serves, or communicates on a
regular basis with people who have disabilities! Comes complete with a
closed captioned version followed by a second version with open
captioning and audio descriptor all on one cassette.
- Program Development Associates. (1995). A Videoguide to (Dis)Ability Awareness. Cicero: NY. Program Development Associates, (5620 Business Ave., Suite B., Cierco, NY 13039).
Designed for group training or personal use, the video is divided into the
following categories: etiquette and behavior, how to anticipate and
interact effectively with people who have communication disabilities, and
how to identify and remove unintentional barriers in an organization.
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